Neuronomics AI Privacy Notice

1. Information We Collect

We may collect information directly from you, automatically from your devices, and from third-party sources. The types of personal information we collect include:

• Contact details: Name, business email address, phone number, company, job title.
• Account information: Login credentials and authentication data for customer portals (where applicable).
• Usage data: IP address, browser type, device identifiers, pages visited, time spent on pages, and referring URLs.
• Communication records: Emails, chat transcripts, meeting notes, and survey responses.
• Customer content: Data that you or your organization provide for processing through our AI solutions. We handle this data as a processor/service provider according to our agreements.

2. How We Use Your Information

We use personal information to:

• Provide, maintain, and improve our AI products and services.
• Deliver customer support, technical assistance, and training.
• Process transactions and send administrative communications.
• Personalize website experiences and measure engagement.
• Develop new features, research new capabilities, and conduct analytics.
• Ensure security, prevent fraud, and enforce our policies.
• Comply with legal obligations and respond to lawful requests from regulators or law enforcement.

3. Legal Bases for Processing (EEA/UK Clients)

Where the GDPR or UK GDPR applies, we process personal data under the following legal bases:

• Performance of a contract: To deliver and support our AI solutions.
• Legitimate interests: To improve services, secure our systems, and communicate with customers.
• Consent: For certain marketing or optional features, where required.
• Legal obligations: To comply with applicable laws and regulations.

4. How We Share Information

We do not sell personal information. We may share information with:

• Service providers: Vendors who assist with hosting, analytics, communications, and other business operations under confidentiality agreements.
• Enterprise customers: When we act as a processor/service provider, we share processed results with the customer that supplied the data.
• Legal authorities: When required by law or to protect rights, property, or safety.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of our business, subject to confidentiality obligations.

5. International Data Transfers

Neuronomics AI is headquartered in California, USA. We may transfer personal information to the United States and other countries that may have different data protection laws than your country of residence. When doing so, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs), data processing agreements, and robust security practices.

6. Data Security & Retention

We use technical and organizational measures to protect personal information, including encryption, access controls, and regular security assessments. Despite these efforts, no system is completely secure. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing the data we hold about you.
• Requesting correction or deletion of your personal information.
• Objecting to or restricting certain types of processing.
• Requesting data portability.
• Withdrawing consent at any time (where processing is based on consent).

To exercise your rights, please contact us using the information below. We may verify your identity before fulfilling certain requests. California residents may have additional rights under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA).

8. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe that we have collected such information, please contact us so that we can delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” above and post the updated policy on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: